Shipping policy
Last updated: 10/21/2025
Thank you for choosing Naujawan! We strive to provide you with the best shopping experience, including reliable and efficient shipping services. Please read our Shipping Policy carefully to understand how we handle shipping, delivery, and related matters.
Shipping Methods and Timeframes
We offer several shipping options to cater to your preferences. The available methods and estimated delivery timeframes are outlined during the checkout process. Please note that delivery times are approximate and might vary due to factors beyond our control, such as weather conditions or carrier delays.
Order Processing
Orders are typically processed within 4–5 business days from the time they are placed. Business days exclude weekends and public holidays. Once your order is processed and shipped, you will receive a confirmation email containing tracking information so you can monitor your package’s progress.
Shipping Charges
Shipping charges are calculated based on the selected shipping method, destination, and the weight or size of the items in your order. During checkout, you’ll see a full breakdown of shipping costs before confirming your purchase.
Tracking Your Order
Upon shipment, you’ll receive an email with a tracking number and instructions for tracking your package. You can use this information to stay updated on the status of your delivery.
Shipping Locations
We currently offer shipping to addresses within the United States. For international orders, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the customer and are not included in your order total or shipping costs.
Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete to avoid delivery issues. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address, refusal of delivery, or any other reason, we’ll notify you via email. You may choose to provide an alternate shipping address or request a refund for the order subtotal (excluding shipping fees).
Lost or Damaged Packages
While we take great care in packaging your items, unforeseen circumstances may occasionally result in lost or damaged packages during transit. If your package arrives damaged or doesn’t arrive within a reasonable timeframe, please contact our Customer Support team. We’ll work to resolve the issue promptly.
Order Tracking and Communication
We understand the importance of keeping you informed. In addition to your initial shipping confirmation email, we’ll send relevant updates as your order moves through the shipping and delivery process.
Contact Us
If you have any questions, concerns, or special requests regarding shipping, please contact our Customer Support team at support@naujawanclo.com or call +1 (224) 539-6286. We’re here to assist you!
By placing an order with Naujawan, you agree to adhere to the terms outlined in this Shipping Policy. This policy may be updated periodically, and the latest version will always be available on our website.
Thank you for choosing us for your shopping needs!